News

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

 

Our website only uses session cookies.

 

(1) What information do we collect?

 

We may collect, store and use the following kinds of personal information:

 

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).

 

(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

 

(c) Information that you provide to us for the purpose of registering with us.

 

(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

 

(e) Any other information that you choose to send to us.

 

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

 

(2) Cookies

 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

 

We only use “session‘ cookies on this website. Session cookies will be deleted from your computer when you close your browser. We will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security.

 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

 

(3) Using your personal information

 

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

 

We may use your personal information to:

 

(a) Administer the website.

 

(b) Improve your browsing experience by personalising the website.

 

(c) Enable your use of the services available on the website.

 

(d) Send you email notifications which you have specifically requested.

 

(e) Provide third parties (eg potential advertisers) with statistical information about our users – but this information will not be used to identify any individual user.

 

(f) Deal with enquiries and complaints made by or about you relating to the website.

 

(g) Keep the website secure and prevent fraud.

 

(h) Verify compliance with the terms and conditions governing the use of the website.

 

We will not provide your personal information to any third parties.

 

 

(4) Disclosures

 

We may disclose your personal information:

 

(a) To the extent that we are required to do so by law.

 

(b) To others for the purposes of fraud prevention.

(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

 

(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

 

Except as provided in this privacy policy, we will not provide your information to third parties.

 

 

(5) Security of your personal information

 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

 

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

 

 (6) Policy amendments

 

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

 

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

 

(a) The payment of a fee (currently fixed at GBP 10); and

 

(b) The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

 

We may withhold such personal information to the extent permitted by law.

 

 (7) Third party websites

 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

 

(8) Contact

 

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to hh@hellohorsham.co.uk or by post to 45 Oak Tree Way, Horsham, RH13 6BF.